JENNY JONKER: BUILDING A CANADIAN GROUP PRACTICE WITH PURPOSE | EP 165

Jenny moved to Canada with her family when she was five years old as a war refugee. As she grew up, she wanted to give back to the community that helped her and her family, and found herself becoming a mental health professional.
Because she lives and works intentionally, she makes sure to keep her dreams in alignment with what is important to her values and principles.
Now, as a boss and Canadian private practice owner, Jenny still uses her principles and intentions as guideposts to keep her working with integrity and a steadfast commitment to her initial dreams and community. Listen in on our episode today to learn more about how you can build a private practice based on your values, too!
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MEET JENNY
Jenny Jonker, MSW, RSW, is the founder of Dragonfly Counselling and Wellness, where a human-centered, trauma-informed approach is central to her work. With over 15 years of experience, she specializes in complex trauma and integrates EMDR, CBT, DBT, and ACT. A refugee of war from Nicaragua, Jenny draws on her own lived experiences with resettlement, grief, and PTSD to build authentic, compassionate connections with clients. She and her team are committed to creating safe, welcoming spaces for all, offering therapy, workshops, and clinical support in both local and Indigenous communities like Six Nations. At the core of her work is a belief in healing through connection, cultural humility, and empowerment.
Learn more about Jenny on her Psychology Today, Instagram profile, and practice website.
In This Episode
- Jenny’s entry into therapy
- First private practice experience
- Marketing and building a group practice
- Jenny’s advice to listeners
Jenny’s entry into therapy
Jenny’s first degree was actually in International Relations, and when she graduated, she began working with refugees and immigrants as a way of giving back.
‘From there, I ran a programme called SWS workers, which is Settlement Workers in Schools, in Hamilton for a number of years. There, I met a school social worker who drastically changed my life and encouraged me to go into social work.’ – Jenny Jonker
From that inspirational meeting, Jenny went on to complete her BSW and MSW. She worked in school boards, a sexual assault center, and child welfare, and eventually went into private practice when she started working on reserves.
First private practice experience
So far, Jenny has really loved her group private practice work, even though it can be challenging. Her Canadian private practice is in various partnerships with other organizations. They also offer supervision.
‘I wanted to create something with intention. I wanted to create something for the reason I had left agency work before, and continue on with that dream, and it was to create something that was meaningful and intentional and represented the populations that we work with.’ – Jenny Jonker
These intentions have helped guide Jenny in her decision-making process, especially when it comes to hiring the right staff and offering the best services for their client base. Her intentions even came into play when naming her practice “Dragonfly”.
‘The name Dragonfly was very intentional. Dragonflies are a symbol of transformation and growth … and one of the symbols that had always come to me was red dragonflies.’ – Jenny Jonker
Marketing and building a group practice
One of Jenny’s best marketing practices has been relational marketing.
‘Getting out there and getting people to know who you are [because] one of the biggest things about Dragonfly is that human approach. Just showing up as a person, and if you do good work, people will follow.’ – Jenny Jonker
Jenny knows that when you are intentional and committed, people will find and come to you for help. Therefore, she and her team make it one of the practice’s missions to be connected with their community and get to know their client base intimately.
Doing good work and knowing that good people will come relates both to clients and to clinicians. Jenny has had therapists apply to work at her practice, and she chooses carefully and intentionally, because growth for growth’s sake is not something that she wants to take part in.
‘Do I want to grow bigger? No, I don’t. One of the things I’ve noticed is that once you’re in the hustle and you hustle always, you lose sight of purpose, and I’m trying to be intentional with it and how this space is, because we want to show up for our clients in the best way possible.’ – Jenny Jonker
The future of Dragonfly counselling
Jenny has started to outsource work that she finds tough doing, such as her SEO and various aspects of running the business. Outsourcing marketing is a great way to save up your time to focus on what you love to do, and get your business seen without too much stress and worry.
In the future, Jenny still wants to keep Dragonfly more intimate and small, and would only grow it larger if she saw the need to do so.
‘[For the future], we want to continue to do good work and show up for people. [To] make this more of a home for the clinicians, for myself, and for the clients that we have, and to provide more services with intention.’ – Jenny Jonker
Jenny’s advice to listeners
Don’t be afraid to lead with your story! Because your genuine stories are impactful for clients. Share ethically and openly, because it shows your clients that you are a fellow person going through life, just like they are.
Connect With Me
Resources Mentioned and Useful Links:
Ep 164: Janet and Jasmine Melo-Thaiss: A Practice Run by a Mother-Daughter Duo | EP 164
Learn more about the tools and deals that I love and use for my Canadian private practice
Sign up for my free e-course on How to Start an Online Canadian Private Practice
Jane App (use code FEARLESS for one month free)
Get some help and freebies on your website with WordPress!
Learn more about Jenny on her Psychology Today, Instagram profile, and practice website
Rate, review, and subscribe to this podcast on Apple Podcasts, Spotify, Amazon, and TuneIn


About Jules Smith
Jules Smith, MEd, RCT, CCC is a registered Counselling Therapist who owns a group private practice in Halifax, Nova Scotia. They are also the owner of Fearless Practice Consulting and hosts the Fearless Practice podcast. Through the Fearless Practice podcast, they provide invaluable insights and practical advice on starting and growing a successful Canadian private practice.
Jules also has written articles for the Canadian Counselling and Psychotherapy association. You can learn more at www.ccpa-accp.ca/blog/.